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Cookies Policy
This Cookies Policy explains how 5Gringos Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they are used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.
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What cookies are
Cookies are small text files that a website can place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device, remember certain information and support basic functions. Some cookies are stored only while your browser is open, while others remain on your device for a longer period. The length of time a cookie remains may depend on its purpose, your browser settings and whether the cookie is a session cookie or a persistent cookie.
In this article
We may also use similar technologies, including pixels, tags, software development kits, local storage and device information. These technologies can collect information about how a website is used, such as pages viewed, links selected, browser type, device type, approximate location and technical activity. The information collected depends on the technology involved and the settings that apply.
Cookies do not normally contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be combined with other information associated with your account, device or website activity. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.
How 5Gringos Casino uses cookies
5Gringos Casino uses cookies and similar technologies for a range of operational, security and analytical purposes. The particular cookies used may change as the website, services and technology develop. We aim to use these technologies in a way that supports a reliable and safer online experience.
Strictly necessary cookies
These cookies are needed for essential website functions. They may help with account access, page navigation, session management, security controls, fraud prevention and the delivery of services you request. Without these cookies, parts of the website may not work correctly. Because they support essential functions, they may operate whenever you use the relevant parts of the website and may not be removable through ordinary preference tools.
Functional cookies
Functional cookies help remember choices and settings so that the website can respond more consistently to you. For example, they may remember language, display or session preferences. If you disable these cookies, the website may still be available, but some settings may need to be selected again each time you visit.
Performance and analytics cookies
These cookies help us understand how visitors use the website. They may provide information about visits, page performance, navigation paths, errors and the effectiveness of website features. We use this type of information to identify technical issues, improve content and make the website easier to use. Analytics information is generally reviewed in summary or aggregated form where practical.
Security and compliance technologies
Some technologies are used to protect the website, accounts and users from suspicious activity, automated misuse, unauthorised access and other security risks. They may help verify that activity is genuine, support responsible access controls and assist with the detection or investigation of irregular activity. These technologies may operate without a separate marketing purpose.
Advertising and marketing technologies
Where used and where permitted, marketing technologies may help measure campaigns, understand visits from advertising channels or show information that is more relevant to a user's interests. These technologies may be placed by us or by service providers acting on our behalf. We do not use this section to promise that any particular advertising or marketing cookie will always be active. The technologies in use may vary depending on the website, your choices and applicable requirements.
Third-party cookies and services
Some cookies may be placed by third parties that provide services for the website. These providers may support functions such as website measurement, security, technical hosting, customer support, payments, content delivery or marketing measurement. A third party may receive information from a cookie or similar technology according to its own privacy terms and the arrangements in place with 5Gringos Casino.
Third-party services may use information to recognise a browser or device, prevent abuse, measure performance or provide the service they have been engaged to provide. We do not control every aspect of a third party's technology, and third-party practices may change independently. You should review the relevant provider's privacy information where you want to understand how that provider handles information.
Some services may process information outside Australia. Where information is disclosed to or handled by service providers in other countries, we take steps that are appropriate to the circumstances and consistent with applicable privacy obligations. Further information about the handling of personal information is available in our Privacy Policy.
Information that may be collected
- The date and time of a visit or interaction.
- The pages, screens or features viewed and the links selected.
- Browser, operating system, device and language information.
- Approximate location derived from technical information, where available.
- Referring website or advertising source information.
- Technical information about errors, loading performance and security events.
- Cookie preferences and settings selected by the user.
The information collected through these technologies is used only for purposes connected with operating, securing, measuring, improving or promoting the website and services, subject to applicable law and the choices available to you.
Your cookie choices
You may be able to manage non-essential cookies through a cookie banner, preference centre or settings tool made available on the website. If you select an option to refuse or limit optional cookies, that choice should be applied to the relevant browser or device. You may need to repeat your choice if you use a different device, browser, private browsing mode or cleared browsing data.
You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete some or all cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is stored. Browser controls differ, so you should consult the help or settings area of your browser for instructions.
- Blocking all cookies may prevent account, security or other essential features from working properly.
- Deleting cookies may remove saved preferences and may sign you out of websites.
- Disabling analytics cookies does not necessarily prevent all technical information from being collected for essential operations.
- Opting out on one browser or device does not automatically apply to other browsers or devices.
- Some third-party technologies may require separate opt-out controls provided by the relevant third party.
Where the website provides a preference tool, your choices may be recorded in a cookie or similar storage item so that the site can remember them. If you delete that item, the preference tool may appear again. Essential cookies cannot generally be disabled through the website because they are required to provide requested functions, protect the service or maintain security.
Your cookie choices do not replace any account, identity, age, safer gambling or legal checks that may be required when using online gambling services. If you choose settings that limit website functionality, you remain responsible for ensuring that your account activity is secure and that you follow the terms applying to the service.
Retention, privacy and policy updates
Different cookies and similar technologies are kept for different periods. Session technologies may expire when you close your browser, while persistent technologies may remain until they expire or are deleted. Retention periods can depend on the purpose of the technology, technical requirements, security needs, your preferences and applicable legal obligations. We do not suggest that every technology will be retained for the same length of time.
Information collected through cookies may be used with account, transaction, device, technical or usage information where this is necessary for the purposes described in this policy or our Privacy Policy. We apply appropriate measures to protect information, but no website or online transmission can be guaranteed to be completely secure. You should use a secure device, keep account credentials confidential and log out when using a shared device.
This Cookies Policy may be updated from time to time to reflect changes to the website, technology, service providers, legal requirements or our data practices. When we make a significant change, we may provide notice through the website or another appropriate channel. The updated version will apply from the date stated in the revised policy. We encourage you to review this page periodically.
If you have a question about this policy or wish to understand how information connected with cookies is handled, use the support or contact options made available on the 5Gringos Casino website. Do not send sensitive account, payment or identity information through an unsecured channel unless you have been instructed to do so through an official website process.
By continuing to use the website after reviewing any applicable notice, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the controls and choices available to you and any requirements that apply in Australia.
